Frequently Asked Questions
About the challenge
What is the challenge?
This challenge asks you to run 100 kilometres across the month of February.
You can split this however you like to help you hit your target, and you can also adapt the challenge to whatever works best for you, whether that means making it harder or easier.
How do I sign up? How does it work?
It's free to take part in Run 100km in February and easy to sign up:
1. Sign up here to request your free T-shirt and welcome pack.
2. Once you sign up, you will receive your own fundraising page. You can personalise this page to make it uniquely yours.
3. Join our Run 100km in February Facebook group for helpful tips and be part of a supportive community!
4. Share the link to your fundraising page with friends, family and colleagues. Tell them about your challenge and ask them to sponsor you.
5. Run 100km throughout February and share regular updates.
6. Feel a huge sense of pride and joy for completing your challenge.
How do I track my distance?
Please visit the Resources tab within My Dashboard to find your run tracker to keep count of your activity. We will also send a copy of your tracker in the post with your t-shirt.
You can also add your runs to your fundraising page automatically by syncing up your Strava, Garmin, MapMyRun or Fitbit app in your Dashboard. Or if you would prefer, you can add your runs manually instead.
The most important action to take is posting regular updates on your challenge progress on your social media channels and fundraising page so your friends and family can follow your progress.
Can I alter my challenge, so I cover a longer or shorter distance, or start and finish earlier or later?
Yes. This is your personal challenge, and you can adapt it in whatever way works for you. We understand that it is not always possible to complete a challenge exactly as planned. You are welcome to reduce or increase the distance or adjust your timeframe.
You do not need to tell us unless you want to, but it is helpful to update your supporters by posting on your page.
Please note that the distance leaderboard and milestone badges are set to specific distances and run between 1 and 28 February. If you reach milestones outside this period, you can request the badges by emailing facebookchallenge@gosh.org
Can I take part if I use a wheelchair, have reduced mobility, or cannot run?
Yes, absolutely. This challenge is completely flexible and can be adapted to whatever works best for you. You are welcome to wheel or push 100km, split the distance differently, take part with a mobility aid, or complete the challenge indoors or outdoors.
We want everyone to feel included. If the standard challenge does not suit your needs, you are encouraged to adapt it in any way that feels comfortable and achievable. If you would like to talk through accessible options, please email facebookchallenge@gosh.org and we will be happy to support you.
I'm having problems with my distance activity showing or updating, what do I do?
Once you log an acitivity, it can take up to 24 hours for this to be added to your distance total and reflect on the graph on your fundraising page.
There is nothing you need to do, your tally will automatically updated each day with the previous day’s distances.
If your distance hasn't been added to your total after 24 hours, please get in touch with the team at facebookchallenge@gosh.org and we'll take a look at this for you.
I'm have connected my fitness app already but it doesn't appear to be working, what do I do?
If the problem persists, we would recommend manually adding your activity to your account in the 'My Fitness Activity' tab within your logged in dashboard.
You can also reach out to the team on facebookchallenge@gosh.org who will do their best to help.
We have been advised for your app activity to be counted, this is how best to record it:
Fitbit: You must start an activity and save it. If no activity is logged, then your cumulative activity will sync at the end of the day. If you are having issues, try syncing through both your Fitbit and the Fitbit app on your smartphone.
MapMyFitness: You must start your workout, stop your workout and then save your workout.
Garmin: You must start your workout, stop your workout and then save your workout.
Strava: You must start your workout, stop your workout and then save your workout.
Please note: We currently are experiencing a technical issue with Strava, so we are unable to sync to the platform at this time.
Fundraising
Is there a fundraising target?
There is no required fundraising target, but we ask everyone to raise as much as they can.
Your fundraising page will start with a target of £315, which could fund one week’s stay in family accommodation, so parents can stay close to the hospital when their child is in intensive care.
You can change your target at any time if you want to set your own personal goal.
Do I receive a fundraising page when I sign up?
From your fundraising dashboard, you can also invite friends and family to join you, send out messages asking for support and access our Run 100km in February resources
Can I fundraise offline too?
Yes, you can fundraise offline as well as online. You can download a sponsorship form within the Resources tab of your fundraising dashboard.
To pay in your offline donations, you can either:
- Pay it directly onto your fundraising page.
- Pay online using our website form. Please select Facebook Fundraiser to then click Run 100km in February in the list of events.
- Call us on 020 3841 3131 to pay over the phone. Be sure to mention Run 100km in February!
Where does my fundraising go? What does it pay for?
Money raised will also go towards the creation of new child-focused surroundings at the hospital to help children feel safe and calm during their appointments and treatments.
Can I choose what my fundraising goes towards?
I belong to a Brighter Future Fund, Team GOSH Fund or corporate partner of GOSH Charity. Can my fundraising go towards my specific fund or organisation?
Fundraising
I didn't receive an email once I registered for the event. What do I do?
Please check your junk/spam folder as it can sometimes end up in here by mistake. If it isn’t there, please email us at facebookchallenge@gosh.org with your full name and we can resend this to you.
When will my T-shirt arrive?
If your T-shirt has not arrived, please allow up to seven days for it to be dispatched and up to two weeks for delivery. We will not be sending replacement T-shirts until 17 February, as almost all original orders do eventually arrive, even if slightly later than expected.
If your T-shirt has not arrived by 11 February, please complete the reorder form. The form will be open from 11 to 16 February.
